Reviews (2,383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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confusing app. I'm struggling to integrate with my store and i have not had a response from customer service, it has been a teo months nearly since i emailed them.
Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!
Deep was very helpful in helping me update the return address, the contact email, and the free shipping rules. I really appreciated his help and patience.
I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds.
Thank you!
Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.
I'm still in the process of setting up the app, so this rating is based solely on customer support. I've contacted customer support twice and both times have had my questions answered quickly and sufficiently.
Ridiculously overpriced.
Free version was perfect.
Just greed at that price, would have gladly paid $3-5.
IF ANYONE IS READING THIS AND WANTS A REPLACEMENT:
SEARCH > CLICKSIT < - FREE & MUCH BETTER.
Great app and great support, made it quick and easy to streamline returns for our expanding business.
This is probably the worst app ever. Go with Bold
Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.