Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds.
Thank you!
Deep was very helpful in helping me update the return address, the contact email, and the free shipping rules. I really appreciated his help and patience.
Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.
I'm still in the process of setting up the app, so this rating is based solely on customer support. I've contacted customer support twice and both times have had my questions answered quickly and sufficiently.
Ridiculously overpriced.
Free version was perfect.
Just greed at that price, would have gladly paid $3-5.
IF ANYONE IS READING THIS AND WANTS A REPLACEMENT:
SEARCH > CLICKSIT < - FREE & MUCH BETTER.
Great app and great support, made it quick and easy to streamline returns for our expanding business.
This is probably the worst app ever. Go with Bold
Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.
Great customer service! Super quick and responsive via chat! Setup can be a tad bit confusing because of all the different options and customizations, but their team is very helpful and of course its always great to be able to customize your settings!
Great app, made returns so easy.
Brett, Watch Wardrobe.