AfterShip Returns & Exchanges , 2,284 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
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Very helpful. Thank you Moazzam. I had difficulty setting up my account and the service was fast and helpful.
J’ai utilisé l’application pour des retours, il fonctionne très bien, je trouve qu’il faudrait mieux expliquer les fonctionnalités
AfterShip is an essential App for Shopify Shop owners that require a reliable return system. Would have given 5 stars if the AfterShip form that opens on initiating return had customization options like favicon etc.
I enjoy the ease of use and customer service via chat. I had some difficulty with the code issues but that was solved via chat.
I am using this app to help manage returns for me. There is quite a bit of setting up to do but the customer service and online assistance is excellent. I received all the assistance I needed to resolve issues and set up my services from a friendly and professional Aftership team member.
Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.
Quick and great customer support. I really appreciate their thorough clarification. It offers a free plan to try. I love it.
I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.
Simple, and working keep up the good work,
Thanks,
This app is pretty good, it allows me to manage my returns better, and I can set up a custom domain preface infront of it's non-changeable domain (like .myshopify), and customer service is great.