AfterShip Returns , 2,005 reviews

Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 9, 2017

I installed the app, but it wouldn't load.

United States
Time spent using app: 38 minutes
June 9, 2017

Awful app. Cannot customize the email. So it says from AFTERSHIP and not our company name. Support takes way to long to answer and they don't have phone support. Do not recommend.

Buddhapants 2
United States
Time spent using app: 4 days
June 8, 2017

I really love the idea of this app - it looks great and is very easy to use but its missing the ability to generate returns labels which makes it a very manual process and so defeats the point of an automated returns system. I appreciate the app is not that old so will watch any app improvements with interest.

United Kingdom
Time spent using app: Over 1 year
June 7, 2017

Easy to use. Hope it works! Layout is great and can work with most couriers.

Time spent using app: 8 months
June 5, 2017

Very nice app. Highly recommend. Provides an awesome refund experience.

Our Style Brand
Time spent using app: 8 months
Edited September 18, 2017

Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.

United States
Time spent using app: 12 months
June 5, 2017

Awsome App which helps alot on my store. Highly recommended

Goods And More Shop
New Zealand
Time spent using app: 2 months
Edited May 4, 2018

I lovED this app! Note the PAST tense. I get that you have to charge for your service BUT I am a very small business who has little to no returns and the new update with price charges is not a fit at all for me. Disappointed as this was a great help to me.

Original Reveiw ->This app ROCKS! Super easy to set up, looks amazingly professional, and it is free! Super impressed and thank you for building such a great app for free for us small up-starter businesses! I love it and highly recommend it!

Sleepy Holow Leather
Time spent using app: 11 months
June 4, 2017

This App is Amazing!! The Automation is Incredible!!

Liberty 1
United States
Time spent using app: About 1 month
June 1, 2017

very nice app but it didit work for me

Time spent using app: 25 days