Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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fast reply and kind support:) lovely
I really need this pop up window to go away so that is why I'm writing a review. But for some reason it won't let me submit it!
Dear customer,
Thanks for your review. Sorry that the pop up window bothers you. We have closed that. :)
TOP NOTCH CUSTOMER SUPPORT !
Very nice guy who took a lot of time and even helped me trough a video chat! App is working now !
Thanks !
These guys are doing their jobs. I am new with the app and I've had some problems but the support team really helped me out
Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.
So far so good, however, I am having a few troubles customising to look just like our website, but looking into it further.
I am sorry to know that you are having trouble customizing the look. Thanks for your valuable feedback.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
Regards,
Rupam Sarma Tamuli
Team Returns Center
Good price and easy to use. Wasn't able to customise notifications sent to a customer, so am leaving a review to hopefully unlock this capability
It´s a really good and simple free app. I would only suggest that all the words and sentences should be editable so anyone can change the default words to his language.
Nice setup. I like having the returns information on my site.
Great app for our business. Very helpful for making returns easier. I know our customers appreciate the convenience!
We just had our first return and so far so good...