Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 12, 2018

I agree with others: Using app for a while now and now they are charging a ridiculous amount of $$ for a more complicated version. They should also allow us to use this lite version and charge less as I don't get many returns, it's not worth it to me. Now I am looking elsewhere as well. Disappointed.

Angora Boutique
United States
3 months using the app
March 9, 2017

Brilliant app. Great for returns and makes it simple for customers! Just waiting to be able to customize your emails and logo then it will be 5 stars. www.crestkingz.com

Crest Kingz
United Kingdom
2 months using the app
September 1, 2021

As always another great experience. Fantastic staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Urban Baggage
United States
4 days using the app
August 6, 2020

I don't enjoy the postmens integration please offer more options like pirateship. Postmens charges $20 as a hold instead of charging separately per label. please give us more options of flexibility

Blak Yué Candle Co.
United States
4 months using the app
AfterShip replied August 7, 2020

Hi Blak Yué Candle Co,

Thank you so much for taking the time to right the review.

We are sorry to hear that you didn't have the best experience using Postmen Integration and wished for the features to be more flexible.

But, here's some good news we would like to share with you.

1. We are adding more carriers with discounted pricing to the Postmen platform. Stay tuned!
2. $20 top-up is done to avoid calling your credit card multiple times.

We hope these upcoming features will meet your expectations of greater flexibility to suit your business needs.

Should you wish not to use this, write to us at support@postmen.com and we can arrange a refund.

January 10, 2018

This is a user-friendly software

By His Blessing
Singapore
4 days using the app
October 14, 2023

Ayushi provided excellent customer service in a timely manner. I appreciated the extension on my "Returns" trial period. Much appreciated.

Katstorm Photography
United States
4 days using the app
January 24, 2022

The application really facilitates possible returns for our clients, the operation is simple and effective.
The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes.
100% recommendable

Judy Design
Canada
4 days using the app
January 15, 2023

Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.

Rogers Pearson
United States
4 days using the app
December 14, 2022

Quick and painless. No hassle I made a request and was answered quickly on chat. It took about 3 minutes in total.

PleasantlyPlumpFashions
United States
4 days using the app
July 21, 2017

Perfect App. Returns Center makes the life of every shop owner significantly easier. It saves you time and makes an online shop complete.

Cdbnol
Austria
4 days using the app