Reviews (2,418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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Very good support ,
Helped me a lot and its a good app
Cant tell so much yet, im new in this and is hopeful about how the app is working!
This app has some great features, but after two weeks and numerous support chats and even zoom meetings, the app is plagued with errors.
The support is great, but the constant pleading for a review on various platforms is annoying.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your ...
Returns Center by AfterShip is on our list of "must-have apps" whenever we launch a new store. Keeping our customers informed of their deliveries increases customer satisfaction and reduces customer service times. Therefore, it's easy to see why we love it so much!
Prompt customer support!
Every time we try to approve a return it says network error. We would like to be able to automatically approve all returns.
Hi there, thank you for your review.
To enable automatic return approval, you can go to Settings > Returns methods, and turn on "auto approve". You can also set zones or ...
Excellent app! Great options and ease of use.
Highly recommended!! Easy to follow and setup. Takes many burdens off your shoulders in creating your own system and handling returns. Thanks!!
Good and useful for our business to know hows customers feeling about our products
Pretty easy to set up. Haven’t started running yet so we will see how smooth it goes. I’m hoping it makes it a pretty easy process