Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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love and easy to use as this app has all of a lot of what you need. Has all the other add ons and great chat support
Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.
This app is very useful and gives more time to do other stuff !!! gj
Looks good! Only 3 Free Returns is really very stingy and as lowest pricing 9$ for 20 returns + 0,50$ EXTRA for every single return over the 20 is also not very pleasant. Especially for young start-ups without capital the pricing is almost FIES! If you would accept and check the returns for these prices would be great. (Little joke) Unfortunately, the monthly amount cannot be settled via the Shopify billing. If this would be fixed, I could imagine to award one more star. Best regards.
great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure
amazing customer service, very patient, and explains clearly all the steps, Thank you so much, highly recommended!
Great app, customer service was quick and helpful and helped me with changing the appearance of the app.
Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!
To me due to my disinformation the app was not of much use for the moment, but I'm plenty sure it is really helpful. I would like to give importance to the great assitance I got by the app team when I contacted them
The app works well but really needs the option to let people enter their phone number to search for their order. We are still having to manually handle returns where people checked out with a phone number only.
Edited to add that this app is apparently being discontinued. In the meantime it's difficult to access the dashboard because there are constant pop ups asking us to upgrade to the paid version.