Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited January 24, 2022

Again super fast support and very easy to work with on all matters. Thanks again for all of the help!

iND Distribution
United States
3 days using the app
April 20, 2023

Very impressed with the functionality of this app.
Clearing the benchmark of the return apps available.

Nodiee
Australia
3 days using the app
November 10, 2022

This app is actually really good. Must use. Free plan also available. anyone with up and coming business should really use it.

Premium Hexagon Mirrors
Australia
3 days using the app
August 7, 2023

Great customer service and very responsive help with getting the app set up! I had a couple of hiccups getting set up and Nalinee was very helpful in getting on a call to help me!

Common Thread OC
United States
3 days using the app
July 9, 2021

We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!

By Louise
France
3 days using the app
June 9, 2017

Customers were not getting approval/ denial emails and we were not getting emails letting us know that customers submitted a return request. The app kept crashing and would not even open. Extremely unhelpful and wasted our time. Caused more headache than cure.

Redneck Outpost
United States
2 months using the app
November 22, 2021

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

AdTecFootWear
United States
3 days using the app
August 2, 2021

love and easy to use as this app has all of a lot of what you need. Has all the other add ons and great chat support

SOUL’YS®
United States
3 days using the app
September 9, 2021

Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.

Adventure Shop Malta
Malta
3 days using the app
April 25, 2022

So far it's good, the staff was friendly and helpful thanks, sent the correct links and replied promptly .

Dot3
Australia
3 days using the app