Reviews (2,418)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

June 20, 2023

Fantastic support team to handle any issues, really came in clutch multiple times and went above and beyond to ensure a smooth transition.

The Invincible Shoe
United States
11 days using the app
July 21, 2022

I liked this app because it enhances my customers overall experience when shopping at my store. Thank you

Style Baby OMG Fashion Boutique
United States
11 days using the app
Edited April 22, 2020

Well, still testing the app. one thing i didn't like about the app, I was forced to write a review in order to utilize some of the app features.
I cannot see the "Analytics" Page if I don't post a review :/

KEMOLENE
United States
11 days using the app
May 11, 2017

Love you guys for creating this amazing app i recommend this to everyone who need a return center the right way.

Sillydeals
United States
11 days using the app
December 26, 2019

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.

treasures shopping
Peru
11 days using the app
September 7, 2017

they have been Helpful with there apps. Helping me communicate with my customers and helping to track there Goods

Goodzellings
Canada
11 days using the app
August 1, 2024

Prompt customer support!

MAVEN AND AURA THREADS
India
1 day using the app
Edited March 22, 2023

They helped me very quick and didn't bother to awnser all my questions! 5 stars, I can contact them whenever I want 24/7.

NSR Trades
Netherlands
10 days using the app
August 3, 2023

Great service, Very helpful customer service. Above and beyond to solve issues and show the system functions.

Ola The Label
Australia
10 days using the app
July 29, 2021

I've installed this app few days ago and I had a few questions to customer service. They respond quickly in chat and also offered a voice call. Was very helpful, I got answers to my questions. Thanks!

in et about
United Kingdom
10 days using the app