Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great app and great support, made it quick and easy to streamline returns for our expanding business.
This is probably the worst app ever. Go with Bold
Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.
Great customer service! Super quick and responsive via chat! Setup can be a tad bit confusing because of all the different options and customizations, but their team is very helpful and of course its always great to be able to customize your settings!
Great app, made returns so easy.
Brett, Watch Wardrobe.
I really need this pop up window to go away so that is why I'm writing a review. But for some reason it won't let me submit it!
Dear customer,
Thanks for your review. Sorry that the pop up window bothers you. We have closed that. :)
fast reply and kind support:) lovely
TOP NOTCH CUSTOMER SUPPORT !
Very nice guy who took a lot of time and even helped me trough a video chat! App is working now !
Thanks !
These guys are doing their jobs. I am new with the app and I've had some problems but the support team really helped me out