Reviews (2,416)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

September 1, 2017

Great App!! It gives any site a very professional image.

Apparel4dogs
Spain
4 months using the app
November 2, 2017

Seems easy enough to setup still awaiting return

Sports Strength
Canada
4 months using the app
August 18, 2017

Great app., really the best for all.
I like it
Good job

Forge Spirit
Slovakia
7 days using the app
September 26, 2017

One of the most efficient app on Shopify. Please add option to customise email.

Chequers Outlet
United Kingdom
4 months using the app
July 13, 2017

Great app, easy set up, great layout of the Return Center adding value to the Store!

Amin Products
United States
7 days using the app
April 9, 2018

I really liked this app a lot, but now they want to start charging $40 a month just for basic. NOT WORTH IT for that price. I will have to now find a new app.

Green Core Naturals
United Kingdom
5 months using the app
June 6, 2022

I have the app mostly set up though we haven't actively started using it yet. I had to contact support for several things and their response and knowledge was timely and very helpful.

Lowbrow Customs
United States
4 months using the app
January 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
United States
6 days using the app
Edited August 13, 2017

Great app! Brilliant idea. I will happily use this app. Thanks a lot.

Sales Onlineswork
United Kingdom
6 days using the app
April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

7E Wellness
United States
6 days using the app