Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 30, 2022

Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.

Happy Wahine
United States
2 days using the app
July 31, 2022

Quick and great customer support. I really appreciate their thorough clarification. It offers a free plan to try. I love it.

Hometown Momento
United States
2 days using the app
November 30, 2017

AfterShip is an essential App for Shopify Shop owners that require a reliable return system. Would have given 5 stars if the AfterShip form that opens on initiating return had customization options like favicon etc.

The Silk Routes
India
About 1 month using the app
November 2, 2023

Bon échange avec Priyansh, patient et pédagogue. Je vais essayer la période gratuite pour me faire la main.
Merci beaucoup

MAISON GABRIEL PARIS
France
2 days using the app
November 14, 2021

I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.

Alexander Hurley
United States
2 days using the app
August 1, 2023

The Customer Service Agent was very helpful and patient in working to resolve my issues.............

+Body by Julia Haart
United States
2 days using the app
July 27, 2017

Simple, and working keep up the good work,
Thanks,

Solis Audio
United States
2 days using the app
October 28, 2021

This app is pretty good, it allows me to manage my returns better, and I can set up a custom domain preface infront of it's non-changeable domain (like .myshopify), and customer service is great.

Modern Illume
United States
2 days using the app
August 9, 2022

I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows

GABBABANDS
United States
2 days using the app
Edited June 12, 2023

Very fast quality help. Recommend

Moogi
Poland
2 days using the app