Reviews (2,376)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

July 6, 2017

Great app easy to setup and use by the customers

The Swed
Sweden
22 days using the app
June 21, 2017

Love it! Super easy to use and looks great!

Cosgrove Original
Australia
21 days using the app
May 12, 2021

I am new to this app and haven't received any return requests yet but so far so good. Everything seems very straight forward. I am looking forward to taking full advantage of what it has to offer. The customer service is really amazing as well. They response in a very timely manner. Ankush was a great help!

Maison De Finesse
Canada
About 16 hours using the app
Edited April 30, 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

shopjennlee
United States
About 15 hours using the app
Edited August 17, 2017

The best app and a great help for order tracking! They cover a wide range of couriers world wide which makes them the best! Just installed it and hoping to get more out of it.

Madera Ph
Philippines
20 days using the app
December 26, 2019

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.

treasures shopping
Peru
11 days using the app
January 17, 2018

A fantastic app that is hassle-free to install.

Travel Lite Solutions
Australia
20 days using the app
January 3, 2018

Great App! Easy to set up and customize! I love that it adds organiztion for returns and easy for customers to use. Free and Highly Recommended! Thank you!

Wall2Wall Furnishings

www.w2wfurnishings.com

Wall2wall Furnishings
United States
20 days using the app
November 6, 2017

Great app and easy to use, i really love it

Billey Shop
China
19 days using the app
October 15, 2017

I recommend AfterShip to all my friends! Great app to have for my website!
Love it! Thanks so much for developing it.
Andrea, ThePalmBeachBaby.com

The Palm Beach Baby
United States
19 days using the app