Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades
$200 extra just for shopify auto restock.... come on...
Nalinee was very helpful and attentive though. But $200 just for the automatic restock in shopify is too much.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are not satisfied with our pricing plan and the auto restock option is available on the premium plan and above. Hence we would like to discuss this further with you.
One of our experts will be sending you an email in order to get this sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
Regards,
Team AfterShip
The application works correctly. Easy to operate and take the information to CSV. 100% recommended
Solid app and extremely easy to use. Once the shipping labels are generated automatically from the customer end this will easily be a 5 star knockout. Can't wait.
I used Aftership to help set up automated emails for my returns and they were so helpful. Very good for amateurs on a computer!
Not user friendly and customer service is horrible. spent 2 hours building my page, just to not be able to save my progress and have to start over
Nelinee
Super helpful, amazing customer service
I think this is an interesting enough system. I need more practice to use this program. in the third tab where it is indicated (return by yourself) I had problems with confirmation
I love this app, just didn't need it at the time. I did cancel, but it wasn't because of the app. It looks to deliver just what it says
It work very well for my needs, easy to setup. Makes it very easy for the customers to return there products.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team