Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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seems easy to use and excellent customer support!!
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our app and customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Just getting started with them and so far this app has been great! Moazzam has been able to answer any questions I have almost instantly.
Really excited to continue using this app!
Be aware. You need to pay $120 yearly for just SSL. Otherwise, your website will shows "Not secure" next to your URL. Really don't get why they charge for this. You have to pay 12 months at once for SSL. (Many other apps on Shopify does not charge for SSL). Nowhere to mention on the description also how would I want to pay 12 months at once before I even know your app is good or not?
We apologize for the inconvenience caused.
We have gone through the chat transcripts and checking for the monthly plan of SSL with the concerned team. We will get back to you with an update.
ReturnsCenter Team
I'm glad I have this app to create a returns center and make it an easier process for my company. However, the process of creating the site itself and inserting the URL into your site is confusing. I had to contact Shopify Support to help me.
This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.
I was happy I can customize the return apps. User friendly and lots of features. Awesome customer service!
A bit difficult to learn at first, however it is the best option for automated returns in the US in my opinion.
EXCELLENT APP VERY SIMPLE AND USEFUL I RECOMMEND IT
A very necessary app. The amount of money this saves by letting customers know the that order is out for delivery and delivered pays for it self. Because customers respond right away if the did not receive, Giving you and them a chance to locate it. The other money saving issue it it cuts down on the customer service request asking when is the order going to be delivered. I have used for years now with out any problems, Customers always responds to my questions. We use this on http://www.skincarebysuzie.com
Wow! very attentive customer service well trained for offering excellence in customer support⭐️⭐️⭐️⭐️⭐️. I just sign up with the company and the customer service is very prompt on reply assisting me with all my needs in order to set up my account successfully.