Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 2, 2018

very nice app perfect for my visitors! very helpful it save my life from big problem. Recommend to use!!

Warmandpretty
Türkiye
1 minute using the app
Edited July 10, 2019

I really need it to be dutch, or customizable to translate everything.. so a no go for me till it's possible...

#DARUM!
Netherlands
39 minutes using the app
June 9, 2017

I installed the app, but it wouldn't load.

Fidorian
United States
38 minutes using the app
August 12, 2021

Just installed.
Seems to meet all the needs thus far.
Easy to deploy and easy to use.
Look forward to some of the advanced features.

The Balanced Bra Company
United States
22 minutes using the app
AfterShip replied August 12, 2021

Thank you for your valuable feedback.

We are pleased to know that our app is able to meet your expectations, moreover, you liked our app and found it useful.

We are open to any suggestions, if you have any suggestions regarding Advance features then kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

We will try our best to ensure that you always have the best experience with us.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Team Returns Center

September 22, 2017

i have earn a free traffic I will tell you about the feature result

Life Comfort
United States
24 minutes using the app
March 18, 2020

We have received countless number of spam emails from this developer. After continuous efforts to remove ourselves from their mailing list, this review is to inform others. Their customer service has told us we were removed from their mailing list and yet a week later, we are still receiving unwanted marketing emails daily.

Meltzer Sports
United States
24 minutes using the app
August 6, 2017

Was worried about how I could handle returns but this seems to help out

Hvacrmart
United States
1 minute using the app
February 8, 2018

This app is very organized, and we would've loved to use it, but it does not generate return shipping labels.

Moonglow Jewelry
United States
14 minutes using the app
April 18, 2020

The setting is pretty simple. I just started using it. I'll test it more and I'll update the review.

Baizenville
Canada
14 minutes using the app
March 7, 2018

Seriously impressed. Great App. Thanks AfterShip. I look forward to happy clients on my storefront.

Cavorte
Australia
14 minutes using the app