Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 9, 2021

Just setting it up but so far the chat customer service has been really helpful! They answer quickly too.

Joy Mary Vintage
United States
Over 1 year using the app
February 18, 2021

After reviewing other return apps, Returns Center is by far the best for our growing business. The customer support goes above and beyond any app I have ever tried. They chat back instantly and offer screen share to help you get your returns process running smoothly FAST. I am very thankful for all of their advice and help to better the returns process for our team and our customers!

Modern Matter
United States
Over 1 year using the app
August 1, 2023

Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.

IvyEkongFashion
United Kingdom
Over 1 year using the app
July 21, 2021

The app is quite useful in the confirmation of the state of return items beforehand. Highly recommend.

Enda
United States
Over 1 year using the app
January 11, 2022

This app is so helpful for customers who need to make a return! Their customer support is wonderful and extremely helpful!

Simply Lauren Rose
United States
Over 1 year using the app
November 18, 2021

I was having issues setting up my domain, and Sanjeet was incredibly helpful. He connected with me over Google Meet and walked me through the entire process. Excellent customer service and very knowledgable!

Seattle Love Co.
United States
Over 1 year using the app
October 2, 2023

Ayushi is SO helpful! Very quick to respond and is able to help me out with all of my questions regarding billing and how to find invoice statements. The customer service with Aftership is AMAZING! High recommend (:

Stitch And Feather
United States
Over 1 year using the app
June 23, 2021

User friendly for both customers and customer service representatives. Resolve my service issues quickly.

SFERRA
United States
Over 1 year using the app
April 24, 2023

Very good technical support and very patient! I was wanted to upgrade my account with a few things and it made my busier much better

Livable Hair
Canada
Over 1 year using the app
September 8, 2017

I love After Ship returns! This return center helps track and manage any returns. Great app and it integrated seamlessly with my Shopify store!

Exercising Faith
United States
Over 1 year using the app