Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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This APP is definitely helpful to get returns organized and also making sure our customers end up happy customers. It was very easy to set up and easy for me to understand it.
Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.
wonderful and helpful customer service
happy to be using them
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So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth
The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.
Aftership has been an amazing app that has helped inspire customers into trusting our store. It helps their confidence by knowing that if something is wrong with an order, they can efficiently get their money back.
App works as it should and good customer support.
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Great and quick customer service. Helps us keep track of returns and automates the process. We have been using it for a couple of months now and are very happy.
I love this app! It was easy to install and link to my store. My returns process is a lot simpler now, which has made my customers happy.
Easy to use and customise. I've tried several return portals and I really recommend this one. Any problem or question is solved within minutes by the customer service team.