Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 28, 2021

We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app

The Good Day Lab
United States
Over 1 year using the app
January 24, 2023

Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.

Black Sheep Btq
United States
Over 1 year using the app
October 28, 2022

Hola, he tenido varias dudas sobre el funcionamiento y edición . Al solicitar ayuda y asesoramiento , he recibido respuesta rapida y muy efectiva, aclarando rápidamente cualquier duda.

catukadog
Spain
Over 1 year using the app
July 12, 2023

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

True Glory Hair
United States
Over 1 year using the app
December 20, 2021

good service !! Keep up the good work. good service !! Keep up the good work. good service !! Keep up the good work.

Luxurious Shopping
Belgium
Over 1 year using the app
September 23, 2017

This is definitely a MUST have if you don't have an army of customer service to manage customer expectations and it's FREE!

Grandcentralstation
United States
Over 1 year using the app
October 17, 2017

Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!

Submissionsupples
United States
Over 1 year using the app
August 3, 2021

good and easy to use. Solve many return shipping items problems. Thanks for facilitating with such a great app.

Fashion Highlands
India
Over 1 year using the app
February 1, 2023

They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.

Blossom Blanks
United States
Over 1 year using the app
February 10, 2021

Very easy to set up! Just did my first return and it was seamless. I also appreciate that there's a free plan option to get started.

Otterboy Wear
United States
Over 1 year using the app