Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Love this app!
Creates an awesome and clean Returns page that is very simple to use. Highly recommend for every store.
Customer service via chat was very prompt and helpful in assisting me with some questions about how to use the app.
esta aplicación a diferencia de otras es bastante intuitiva y fácil de trabajar con ella. Nos gustaría que las mejoras que hagan los desarrolladores recibir notificaciones
Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.
Easy to set up. Definitely a must have for any shop owner.
Better than i expected.
Great app, great support team, thanks Samad. He helped me thru out process and the team is very responsive
Thank you for your valuable feedback.
It is unfortunate to know that you did not have the best experience using our app.
Be rest assured that your issue will be dealt with utmost priority.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Team Returns Center
Handles our returns easily! Customer service is very quick and helpful. Prabha was able to fix my issue right away
Great app! Easy to use. I enjoy using it very much.
The app is very helpful and easy to use. It makes creating & managing returns on my store extremely simple.
Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!