Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

April 15, 2020

Very easy to use and makes the best impression of the ones we tested. Happy so far. Would be very helpful to have Swedish language added.

Dietz.se
Sweden
Over 3 years using the app
Edited February 10, 2022

Customer service is super helpful. Great tool for creating returns. Hoping to see me customization in the future.

SpotOn
United States
Over 3 years using the app
AfterShip & Automizely replied October 6, 2020

Hello,

We are continuously working to improve the application. We will surely inform you once this feature is introduced.

Regards,
Mukul Saxena

September 25, 2021

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app

FITwear Co.
United States
Over 3 years using the app
March 26, 2021

Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.

Mallet London
United Kingdom
Over 3 years using the app
Edited February 4, 2023

This app has helped us automate our return process and allow customers to easily submit return requests. Customer service is great. Wish there was more styles to customize the look of the interface. Creating a style that looks like our store would be the only reason I would consider a different app.

Dutton Brown
United States
Over 3 years using the app
September 12, 2020

Looks like a great App - Only accepts low image resolution on the assets page - But generally does what it says.

ShopZips.co.uk
United Kingdom
Over 3 years using the app
AfterShip & Automizely replied September 13, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

May 30, 2022

Good app. great support. I have been with these guys for a while now and they are highly responsive and supportive. I appreciate the help I received today. Thank you

Bennys Beauty World
Canada
About 1 month using the app
January 30, 2018

Great app for streamlining the returns process.
A+ from me.

Wig Addiction
United States
About 3 years using the app
January 26, 2018

Great app, very useful and easy to use for customers and me after shipment. Highly recommended.

Viva Devine
Australia
About 3 years using the app
January 10, 2018

Needs support for replacements and exchanges to be highly useful.

Gottago In
India
About 3 years using the app