Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 2, 2021

Just started using it. Reached out to support regarding an issue and they got back to me and got it fixed within a few minutes. Can't say much about functionality or usage, but off to a great start!

Koola Bands
United States
Over 1 year using the app
January 31, 2021

Hi, I used this app and encountered a few issues, but was quickly solved by Brishketu, who was very patient and helped me step by step, thank you so much!

Château Blvd.
United States
Over 1 year using the app
September 5, 2021

Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande

Hayya Empire
France
Over 1 year using the app
July 7, 2023

Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.

KIWI/ fig.
United States
Over 1 year using the app
December 10, 2021

Works well. Priyanka helped me set up my return settings so I can send a label through Shopify. I have been using it for about 8 months now.

Honeypiekids
United States
Over 1 year using the app
March 31, 2017

Easy to set up, I think it will save a lot of time and as automated no need for emails back and forward. Looks good having a Return Centre added.

Muscat Gems
United Kingdom
Over 1 year using the app
January 28, 2022

I use this app in two stores now, runs smoothly with no problems. Customer service is top-level, always friendly and super-fast with replay.

CellSkinLabUK
United Kingdom
Over 1 year using the app
Edited June 10, 2023

The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.

Montana Casting Co.
United States
Over 1 year using the app
Edited October 4, 2017

Really easy to install and get things up and running. Works really well and has simplified the returns procedure.

Electrocats
United Kingdom
Over 1 year using the app
July 6, 2021

Just starting it but it is a nice App to use. Hope it's working good in my country, because i'm using a different language

Rednas Kookgerei
Netherlands
Over 1 year using the app