Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

September 15, 2017

A pretty dope app, I have been looking for an easy to use Return portal and this is it. You can click on a name and send an E-mail. it holds the tracking #. I was surprised after it was installed. Has already made my life `100% easier

Cannae Pro Gear
United States
8 months using the app
March 6, 2021

Awesome customer service and app. The rep was very helpful & helped me with everything I need. I am using this app for an unconventional reason but it works well with my idea. Recommend 10/10/

Style In A Box.co
United States
8 months using the app
June 17, 2022

I love this app and their customer service team! It is free & so easy to use, but they will quickly help you if you have any issues. Highly recommend!

Distinctive Soul
United States
8 months using the app
April 27, 2021

This app saves us time replying to return emails and the customer support is great and even responds after hours.

Wild Summer Boutique
United States
8 months using the app
June 24, 2021

Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says

PrettyRascal
United Kingdom
8 months using the app
September 16, 2017

This app makes things so much easier for me and my customers. Customers have a sense of trust on my site knowing that returns are so easily taken care of. I recommend.

Unique Chic Store
United States
8 months using the app
May 13, 2021

Great service help, was able to do a screen share so they could walk me through the process. Thanks

Fit 2 Fly
Canada
8 months using the app
May 18, 2017

Makes returning items so much easier for my customers and me. Very happy and would recommend to other shops if you're looking for an easy solution.

Victoria Louise Bridal
United Kingdom
8 months using the app
January 4, 2023

Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.

Fur Elise Pets
United States
8 months using the app
March 22, 2017

This is very great app working perfect, only need variuos changes and all other features working perfect

Ma Pr Sales
United States
8 months using the app