Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 11, 2017

Great way of dealing with your returns. Best app so far for returns.

Areios Defense
Canada
9 months using the app
August 16, 2017

Very professional app, works quickly and easily on our store https://jukustore.com

Thejukustore
United States
9 months using the app
June 11, 2021

Was very helpful, took their time to help me with my needs/concerns, and it was a good experience highly recommend

Unapologetically You Boutique
United States
9 months using the app
September 23, 2022

Amazing app, life made easy with a simple returns page. highly recommended. its easy to use for the customers

Cycle Souq
United Arab Emirates
9 months using the app
August 22, 2017

AfterShip is a great app and has been a tremendous aid to our store. It takes a lot of the effort of a manual process out of your hands and into a reliable system that is easy to keep track of and update. Installation is a breeze and with little to no programming experience you can have a robust and stylized returns system tailored to your business. AfterShip will keep you organized and efficient, allowing you to streamline your returns process and saving time. We recommend this product for any e-commerce store that handles returns - it will increase the efficiency of your business.

Tetchy Tech
United States
9 months using the app
November 2, 2021

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

EottonCanada
Canada
9 months using the app
August 8, 2017

The best app and costumer experience

Dromtex
Sweden
9 months using the app
September 18, 2017

Returns center was super easy to set up and has worked extremely well for our store. We love that a third party can handle everything for us but that our customers are still happy!

Origaudio
United States
9 months using the app
August 5, 2017

Just started. Very easy to set up and really functionable.

Anthoshop
Greece
9 months using the app
August 3, 2017

I really like this app so far. It was very easy to add to my store and best of all, it was free. I have very few returns, but this should make it easy for my customers when they do need to return something. It will also make it much easier for me as everything will automatically be attached to the order the return pertains to.

Dawns Doggy Duds
United States
9 months using the app