Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

March 21, 2021

The interface of this app is designed thoughtfully - easy to use / intuitive. Functional and allow us to manage our returns professionally.

Hijab Planet
Singapore
8 months using the app
December 7, 2017

Easy to use for both me and my customers. Thank you, AfterShip!

Shop Llap
United States
8 months using the app
June 1, 2017

Very grateful for this app. My returns policy and features are very clean. They have integrated well with my shop.
basstrapp.com

Basstrap
United States
8 months using the app
December 29, 2017

Since Shopify has no native return processing options, AfterShip Returns is a no brainier.

Technotronic
India
8 months using the app
February 26, 2021

awesome app i highly recommend for all users. works great with our site and i will use it again for all my other sites.

Linen Mart
United States
8 months using the app
May 17, 2022

Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.

BLOOM ACTIVEWEAR
United States
8 months using the app
September 25, 2017

It's a free and smart App for return products, it is very easy to setup and helpful for our Store. We recommend this app

Rug Store Usa
United States
8 months using the app
September 2, 2017

Easy to set up and makes life of seller simple and stops unnecessary conversations with customer

Chipyy
United Arab Emirates
8 months using the app
September 12, 2017

I can't find a reason to not give this app 5 stars. It's just perfect for my store.

Devotedwear
India
8 months using the app
March 25, 2022

So far so good! The customer service team is so quick to respond to requests and extended my free trial for use of their platforms with my Shopify store!

Stars & Hearts Apparel
United States
8 months using the app