Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 15, 2021

Très bonne app, pratique pour créer un centre de retour rapidement et pro. Service client très réactif et serviable. Je recommande sans hésiter

Kdoliste - La boite à idées cadeaux
France
8 months using the app
April 8, 2021

The service was super friendly and as always, very communicative and efficient. I always know that I'll get a response.

Decorté
United States
8 months using the app
Edited February 1, 2022

A great app with a wonderful support team. Thank you so much Samad for your time, we really appreciate it. Would recommend this app!

YCL Jewels
Australia
8 months using the app
May 31, 2021

A1 Customer Service!! I had an issue with the app and the customer service team was easy to contact.

Nice & Healthy Fitness
United States
8 months using the app
April 6, 2022

So far everything good.. My customers are able to return fast and easily. Great upgrade to your store. You can customize the landing page to your liking as well. Samad from customer support helped me with all of my needs in a quick time. Great app

AdoreAthletics
Canada
8 months using the app
September 7, 2017

Fantastic app - one click install, easy to setup/modify, and does exactly what it says it does! I am floored by how great this FREE app is! My returns instantly went from cumbersome for both me and my customers to professional, quick and easy. This helps to automate the process - the customer enters their info and their order pops up, they choose what they want to return from the list of their items, check a box indicating why, submit, and it comes to my inbox. I approve, and they are automatically sent a unique RMA number and instructions on how to return. I even have a returns center page on my site now (automatcially set up by AfterShip - I just created the page), which is so much better than the basic info I provided on my own page. Thank you, Aftership!

Poocheo
United States
8 months using the app
April 28, 2017

Easy setup, seamless integration. A quality build that will (hopefully) never need to be used, but provides customers quick access in the event of any problems occurring. 5 Stars!!

Everdrive Online
Canada
8 months using the app
January 26, 2021

Pawan, was an amazing help to set on my website. the best customer service helped me with set by step how to set up on my website.

Valabasas Denim
United States
8 months using the app
June 24, 2021

Helped my business a lot, had trouble filling in returns for customers, but this application made my world a lot easier, thanks!

Adamo
Netherlands
8 months using the app
July 27, 2021

Great app packed with many features unlike the others and you don't have to interact with every customer directly and easy to customize it.

Mariam Group
Canada
8 months using the app