Reviews (703)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customer support, particularly noting team members like Adam, Maddox, and Daniel for their assistance. It's recognized for its ease of use and seamless integration with Shopify, enhancing user experience. The app offers robust customization options for widgets and email templates, helping businesses maintain brand consistency. Merchants also value its positive impact on customer trust and online reputation, with features like multilingual support and Google Seller Ratings integration boosting visibility and accessibility. It's effective in managing customer reviews, thereby increasing customer engagement and trust.

April 27, 2023

The app is very easy to use and we've received excellent customer service from Vilash. She made sure we understand how to get the most value out of the platform and offered us customised advice based on our business and goals.

Simply CBD
United Kingdom
About 2 years using the app
January 25, 2022

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.

Bicycle Glass Co
United States
About 2 years using the app
March 9, 2022

I have been using this app for a few years and highly recommend it. Fantastic team and great support.

Xcelerator Online
Australia
About 2 years using the app
February 9, 2021

Great team, excellent customer service! Special thanks to Carlus for support and help with integration and settings. Pleasure to work with, highly recommended

The Balance Planet
United Kingdom
About 2 years using the app
December 16, 2022

Reviews.io was a big help in collecting reviews. We were already doing ok with product reviews using another app but moving to Reviews.io helped us get our Google Local and Facebook reviews where they needed to be. Highly recommended.

Two Step Performance
United States
About 2 years using the app
June 9, 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

IrelandsEye Knitwear
Ireland
About 2 years using the app
July 4, 2023

Choosing the right review provider was not easy, but we are more than happy that we chose reviews.io. It's great to see that the team is always expanding their service and adding new features. We can only recommend it

feey AG
Switzerland
About 2 years using the app
Reviews.io replied July 10, 2023

We’re so glad you chose us as your review platform and we’ll continue improving our product to confirm that you made the right choice :) Please feel free to reach out to us on live chat if you need anything from the team!

May 24, 2021

Integrating Reviews.io onto our bespoke Shopify site was simple but what I have appreciated most is the quick and professional turnaround from the support teams (& live chat) whenever I have had a question or issue.

Cleva
United Kingdom
Almost 2 years using the app
July 29, 2022

Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.

Cilek Kids Room
United States
Almost 2 years using the app
August 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Hudson & Vine
United States
Almost 2 years using the app