Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

October 27, 2020

I've tried many other Reviews apps and this is the best. It's sleek and beautiful with good features. I love the way my customers can easily review with photos. We actually sell our products through Kajabi but use Zapier to zap shopify every time we have a new purchase. Reviews.io integrates so well with shopify, so now we have a super simple system (using shopify lite, super affordable!). We love the SMS booster feature, and love that way the collection page looks for our customers who leave a review. It's helped our business so much - reviews are a HUGE game changer for businesses and more people should get in on this!

athenaandcamron
United States
Almost 4 years using the app
June 24, 2021

We researched different apps that connect with Shopify for review solicitation, and this is by far the best value!

askderm
United States
Almost 4 years using the app
July 26, 2022

I've been with Reviews for a few years now and its a Great product with a great team. Look forward to more features that they can provide in the near future

Suxceed Womens
United Kingdom
Over 3 years using the app
June 24, 2019

We've just started using this app but it is already generating good results. We love the Social integration, Shopify integration, the ability for customers to add pictures to the reviews and the support we have received. A good value app.

Inspyer Lighting
United Kingdom
Over 3 years using the app
Edited April 26, 2021

Customers love it, Google loves it, and we get to scale our customer support experience because of it

Window Film World
United States
Over 3 years using the app
May 25, 2016

Reviews are a great way to add some UGC to your website and get a real flavour of what customers actually think about your brand. Installation was very easy and the console is very simple to use. Highly recommend this app.

Billiards Boutique
United Kingdom
Over 3 years using the app
December 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

OluKai
United States
Over 3 years using the app
May 10, 2021

Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.

Wave Spas
United Kingdom
Over 3 years using the app
June 29, 2020

Only been with Reviews.io for a short while but Nicola has been very helpful and patient helping us set up.

DECORUM
United Kingdom
Over 3 years using the app
March 2, 2022

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Melin
United States
Over 3 years using the app