Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

Edited September 14, 2021

Really great integration service from their team. Super fast and were fantastic at helping out with providing support on basic widget installation. Support and customer success team have been fantastic at supporting feature evolution and product usage! Biggup Glenn for his help so far!

Vyable Beauty
United Kingdom
About 2 years using the app
December 13, 2021

Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels

Esjoy
Spain
About 2 years using the app
Edited November 6, 2020

Reviews.io has made it very easy to get customer reviews and feedback from our customers. The widgets and implementation with shopify make it well worth the monthly fee.

Collide Records
United States
About 2 years using the app
Edited November 15, 2022

Update: Kai from the reviews.io team was excellent in assisting me with some integration issues. When we had a few technical issues Carlus from reviews.io was on hand to assist and get everything we needed working. Great service and great reviews platform.

Face The Future
United Kingdom
About 2 years using the app
September 1, 2022

Solid 5* support! Massive thanks to Kai for helping me through some code struggles, and supplying the exact code I needed to make it work :)

The Herbtender
United Kingdom
About 2 years using the app
January 18, 2021

Brilliant experience getting started - Matt and Ciaran were on hand to integrate the app seamlessly. We received tons of great reviews within a few days, highly rated

Swaledale
United Kingdom
About 2 years using the app
March 31, 2021

We've been using reviews.io for around 12 months now and it's been wonderful – easy to use interface and daily management, and lots of widgets to choose from. Their support team has copped many questions from us and they've been polite and very helpful on every occasion. Highly recommend this app for people wanting a cost-effective way to use reviews and build customer trust.

Kapow Meggings
United Kingdom
About 2 years using the app
April 27, 2023

The app is very easy to use and we've received excellent customer service from Vilash. She made sure we understand how to get the most value out of the platform and offered us customised advice based on our business and goals.

Simply CBD
United Kingdom
About 2 years using the app
January 25, 2022

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.

Bicycle Glass Co
United States
About 2 years using the app
March 9, 2022

I have been using this app for a few years and highly recommend it. Fantastic team and great support.

Xcelerator Online
Australia
About 2 years using the app