Reviews (4,006)

Overall rating
3.6
Counts per rating level
  • 54% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
February 28, 2023

If I could leave a 0 or a -5 star review I would.

Dealing with Facebook is the worst customer experience I have ever had. They don't care about small business. If you have a difficult issue - which they cereate because of their stupid system and robots, they will pass you from pillar to post like a ping pong. It is unbelievable how bad their service is. None of the teams want to take responsibility for helping the ''customer'', they just keep passing .

Don't believe them when they say they are here to help. They are not!!

Sanggol
United Kingdom
Almost 2 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking the time to leave a review. We hope that your issue is now resolved. If you believe that your issue is still on-going, please let us know, by reaching out to support via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

You can contact our support team through this link, so we can ensure you have the best possible experience.

Thank you,
[Meta Support]