Reviews (5,224)
Overall rating
4.7
July 14, 2023
Now that Facebook and Instagram are no longer integrated, we need to look for another app. This app had potential, but now sadly is slightly better than useless
Best Biltong - Your South African Shop
United Kingdom
Over 1 year using the app
Shopify replied
August 8, 2023
Hi there! Thank you for sharing your feedback. Currently, the Facebook & Instagram Messenger Channel is no longer supported by Shopify Inbox. However, customers can still initiate conversations while browsing your online store and through the Shop chat on the Shop App. -Mac, Shopify Support