Shopify Inbox

Shopify Inbox

Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    666
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 2% of ratings are 1 stars
    130
All reviews
August 24, 2023

chat icon is directly over Checkout button for some themes and diasables function of it. not recommended...

OceanWash
Germany
5 months using the app
Shopify replied August 29, 2023

Hi, thanks for taking the time to share your review with us. Our developers are aware of the issue with the chat icon in obstructing the cart pop-up or drawer, and have since pushed a fix for this.

If the issue still occurs on your store, please uninstall the Shopify Inbox app, then reinstall it again as this should help fix the issue. If it doesn't however, you can get in touch with our support team via the Help Center: https://shopify.link/qLKl so that we can conduct a more in-depth investigation on your account. Thanks! -Kimi, Shopify Support