Reviews (5,221)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited June 10, 2024

This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions.

Also would love the ability to save/organize/tag chats.

Tofino Towel Co.
Canada
Over 1 year using the app
Shopify replied October 10, 2023

Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support