Shopify Inbox

Shopify Inbox

Reviews (5,244)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    667
  • 3% of ratings are 3 stars
    162
  • 1% of ratings are 2 stars
    69
  • 3% of ratings are 1 stars
    132
All reviews
Edited November 27, 2023

I can respond to customer with this Inbox right the way. But I wonder if I can initiate chat or writing to customer with this Inbox?

Belfordsamples
United States
26 days using the app
Shopify replied November 24, 2023

Hi, there! Thanks for your review! You are correct, the conversation will display as a chat box. There is currently no option however, to initiate a chat with a customer manually. - Skye, Shopify Support