Shopify Inbox

Shopify Inbox

Reviews (5,245)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    667
  • 3% of ratings are 3 stars
    162
  • 1% of ratings are 2 stars
    69
  • 3% of ratings are 1 stars
    132
All reviews
Edited July 16, 2025

I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too. I especially enjoy the fact that there are answers that I can give to the system for helping my customers when I'm away after hours.

Pixies Rule
United States
Almost 3 years using the app