Shopify Inbox

Shopify Inbox

Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    666
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 2% of ratings are 1 stars
    130
All reviews
February 7, 2024

Would love more options/flexibility to configure. Esp the "Pre-chat Form" which I understand the purpose of, but I reckon a first name and email is all that's required. I.e a function to disable last name field would be great.
Because often the less data we ask of users, the better the uptake.

junglestory.co.nz
New Zealand
About 1 hour using the app
Shopify replied February 21, 2024

Hi, there!

Thanks for taking the time to leave a review.

I understand the need for this function as it's beneficial to your business. I'll be sure to share your feedback with our development team for further review.

You can keep an eye on our Shopify Changelog (https://shopify.link/N5vR) for any new updates/features that roll out to the platform.

Thanks! -Victoria, Shopify Support.