MIDA: Heatmap, Replay Checkout

MIDA: Heatmap, Replay Checkout

Reviews (386)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    369
  • 2% of ratings are 4 stars
    7
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    7
All reviews
May 13, 2024

Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.).
But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.

ALSANCIA
France
17 days using the app
mida-app.io replied May 15, 2024

Thank you for your 4-star rating!

We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for tracking customer behavior.

However, 4-star review seems like you are not fully satisfied with our app yet. We will support you our best to revise your experience.

If you might need any further assistance, don't hesitate to contact us at "support-sbc@bsscommerce.com".