Reviews (5,220)
Overall rating
4.7
August 5, 2024
Not being able to hit return whilst replying is a real issue. So painful!
Luv Biotics
United Kingdom
Almost 2 years using the app
Shopify replied
August 6, 2024
Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at inbox@shopify.com if you have any trouble with it.
- Shopify Inbox Team