Shopify Inbox

Shopify Inbox

Reviews (5,217)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    665
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 2% of ratings are 1 stars
    130
All reviews
August 18, 2024

We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.

Ribbon by Design
United States
About 1 year using the app
Shopify replied November 18, 2024

Thanks for taking the time to share your feedback. We would love to hear more about the features that are missing and additional information we can work on providing in the app. Please feel free to reach out to us at inbox@shopify.com.

- Shopify Inbox Team