Reviews (5,227)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited March 6, 2025

We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively!
We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.

Opus Art Supplies
Canada
Over 1 year using the app