SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (367)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    300
  • 13% of ratings are 4 stars
    46
  • 3% of ratings are 3 stars
    10
  • 1% of ratings are 2 stars
    5
  • 2% of ratings are 1 stars
    6
All reviews
April 30, 2025

We gave it a quick trial and unfortunately the bot is not very smart. It gave wrong answers regarding our Shipping Cost even though it's stated in the Shipping Policy, it also fails to detect if someone wants to speak to the support. You can't upload any documents or links to train the bot to make it smarter, so we decided to deinstall again.

Kinkly Shop
Canada
27 minutes using the app
BestChat replied May 7, 2025

Dear Kinkly Shop, thanks for sharing your thoughts. We understand your frustration and are actively working on improving the bot’s performance and functionality. 😊