Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

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Reviews (4,155)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    3.8K
  • 6% of ratings are 4 stars
    235
  • 1% of ratings are 3 stars
    53
  • 1% of ratings are 2 stars
    22
  • 1% of ratings are 1 stars
    60
All reviews
May 8, 2025

The pricing and lack of features has gotten out of control. We are unsure how Smile calculates the 500 order threshold, but it is not accurate. Beware of the bait and switch for pricing and features that should be included but behind paywalls. You'll be paying $200/month shortly.

We constantly get customer complaints how hard it is to redeem rewards. We have been loyal customers, but it is time to move on and I would bet many are looking for ways out.

Tuscola Pain and Wellness Center
United States
Over 2 years using the app
Smile.io replied May 12, 2025

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!