Reviews (1,357)
I have used Tidio to support my customers for a few years now. Lyro chat bot is by far the best feature. It's not perfect but the ability to train it is impressive. While I was skeptical of some features and the subscription model, I tested alternative products. I ultimately returned to Tidio because their product is simply the easiest to work. Their team is also very attentive to inquiries and feedback via email.
Hello! I appreciate you taking the time to provide us with your feedback, and I sincerely apologize for any inconvenience you've encountered. It appears that the issues you're facing can be addressed through proper configuration of your Tidio account. We've responded to your latest interaction with our Support team by sending you an email containing some instructions. We trust that these steps will improve your situation and restore your Tidio experience to the high standard we strive for. Should you require additional support, please feel free to reach out, and we'll be more than happy to assist you.
- Chris
