SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (368)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
June 12, 2025

So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)

Forest Homes
Portugal
8 days using the app
BestChat replied July 24, 2025

Forest Homes, we’re grateful for your detailed review! 😊 Your insights help us grow, and we’ll take your concerns seriously. Thanks for trusting us! 💚