Reviews (1,139)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
July 21, 2025

This has an expensive and complex price structure, involving paying for flows, then chats, then customer service. I paid for a plan and in 1 day I needed to upgrade again!! if you have any starter plans then you still cannot see crucial information. Just beware, if you want full functionality monthly for a half decent website you will probably land up paying $300 pm not $59 as advertised.

SGI
South Africa
11 days using the app
TIDIO LLC replied August 13, 2025

I've reached out via your website to help address some of the configuration issues. I'm sure we can make it work.

Olek - Tidio