Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,135)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
October 7, 2025

It's not cheap for the higher plans (and ultimately you will need the higher plans to do this effectively), but they are an A+ for functionality and customer service. Always there to help and the app seamlessly integrates into your site - which is extremely important when you want to match the aesthetic of your brand. There are a few more customizations I would like to see (for example points awarded to X number of orders as opposed to amount in order value - so you can properly award customers for ordering often. I would like to see this in tiers, as well. Customer orders 10 times and they get to a special tier, as an example.) My guess is these features will eventually come. And ultimately if you are spending thousands on ads, this is nothing in comparison for the same sort of value for your business. So far, it's worth every dollar.

Gladfellow
United States
10 days using the app
Smile.io replied October 9, 2025

Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨