Reviews (1,232)
Overall rating
4.8
October 10, 2025
Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human
Handrails Direct
United Kingdom
2 months using the app
TIDIO LLC replied
October 10, 2025
Thank you so much for sharing your feedback! 🙏
Currently, Lyro is designed to collect visitor details and automatically hand off conversations to live chat or ticket when a user asks to speak with a human.
We’ve reached out to review your case and make sure everything is working as expected. Your input really helps us improve Lyro’s responsiveness for future updates! 💙
