Reviews (5,223)
Overall rating
4.7
Edited February 4, 2026
Shopify Inbox is a simple and intuitive tool that helps streamline customer interactions. It provides clear insights into buyer information, with easy access to historical records and the ability to track whether visitors are online or offline. Additionally, its product recommendation feature enhances the customer experience.
However, it could be even better with an automatic translation function to cater to international customers and an option to paste screenshots for a more visual approach to communication. Overall, it’s a highly effective tool for managing customer service and enhancing engagement.
Hope to insert AI chatbot and use Chatgpt/Gemini
Apollo Solar Energy GmbH
Germany
8 months using the app