Shopify Inbox

Shopify Inbox

Install

Reviews (5,464)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    4.4K
  • 13% of ratings are 4 stars
    684
  • 3% of ratings are 3 stars
    162
  • 1% of ratings are 2 stars
    70
  • 3% of ratings are 1 stars
    159
All reviews
November 19, 2025

So far so great - now to see if it works - I am reasonably sure it will - the hitch will be how often I can check it and follow up. More stars with more time. Your online assistant was also very helpful. R.

Green Roses Echo
New Zealand
About 2 hours using the app
Shopify replied June 25, 2026

Thanks so much. Glad the setup has gone smoothly so far, and great to hear our online assistant was helpful too. Inbox is built to fit around your day, so even quick check-ins to follow up with customers add up. We'd love to earn those extra stars over time, and if anything comes up as you get going, we're here to help. Enjoy connecting with your customers!