Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,137)
There is no proper onboarding (only slow chat support) and there is a lot of things that do not work.
just to name a few:
1) settings say that my mobile launcher is supposed to be on the left -> still shows up on the right side, even after waiting for over an hour
2) I created my loyalty page. Has no content. Cannot add "ways to earn" to page
3) Analytics are wrong. I had a "Member CLV" of 554 while loyalty driven revenue is 0.
4) ... and a few more
If I wait for the chat to give me all the info, I will not be ready before next month.
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our team has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!