Reviews (5,457)
Overall rating
4.6
January 26, 2026
The app works great, but I need to be able to (automatically) translate instant answers to customers language (i.e. Dutch for Dutch customers etc). Please implement this, thank you!
Teddy and Wool
Netherlands
Almost 4 years using the app
Shopify replied
June 25, 2026
Thanks so much, glad to hear Inbox is working great for you. Automatically translating instant answers to match each customer's language is a smart idea, especially for stores serving shoppers across different regions. We can't promise a timeline, but we'll make sure your request reaches our team, since feedback like yours is exactly what helps shape where Inbox goes next. Thanks for taking the time to suggest it.
