Shopify Inbox

Shopify Inbox

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Reviews (5,464)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    4.4K
  • 13% of ratings are 4 stars
    684
  • 3% of ratings are 3 stars
    162
  • 1% of ratings are 2 stars
    70
  • 3% of ratings are 1 stars
    159
All reviews
March 18, 2026

It would have been ok if it didnt conflict with chrome. If you look at the site under developer tools it shows up as a javascript error. That is why I had to remove this app.

Posh Pet Glamour Boutique
United States
Over 2 years using the app
Shopify replied June 19, 2026

Thanks for taking the time to dig into this and share what you found in DevTools. Console messages from the Inbox chat widget are often harmless layout notices tied to your theme rather than a Chrome-breaking conflict, and genuine theme conflicts can usually be sorted out. If you'd like to give it another try, our team at help.shopify.com/support can review the specific error with you and confirm whether it's actually affecting your storefront.