Judge.me Product Reviews App
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Reviews (39,673)
Disaster, review are not showing up Brian from the customer service makes me waste my time, spend years to collect the reviews and now all it seems to be lost, avoid at any cost.
We’re really sorry to hear about your experience, we understand how worrying it must feel when reviews seem missing.
After looking into your case together, we found that the issue wasn’t with your reviews being lost, but related to how Google Product Ratings was set up across your two stores, as well as the Product Ratings program not being fully activated on Google’s side.
We’ve since helped align the product data and submitted the necessary setup for Google Product Ratings, and we can now see the majority of your reviews marked as “ready to serve” in your Google Merchant Center.
At this stage, we’re just waiting for Google’s final processing/approval, which is unfortunately outside of our control.
Your reviews are safe, and we’re here to make sure everything displays correctly once Google completes their side.