Smile: Loyalty Program Rewards
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Reviews (4,155)
Very disappointed with the Smile app and their support team. The customer service response time is extremely slow — even after seeing the messages, they take 2–3 days to reply back. We are paying a significant amount for the app, but the support and solutions provided have not been helpful at all. Overall, the experience has been frustrating and unprofessional. I would not recommend this app and would suggest looking for a better alternative.
Hey there,
Thank you for the feedback here - we've reached out directly on the conversation to assist further.
If you give us the chance, we're confident we can find a path forward to keep you happy with Smile.io.
Alex & Smile.Io Team
